All incoming emails that are project related should be filed in order to guarantee a high degree of centralized storage of all project information and documentation. This reduces the risk of information and document loses as well as ensures the possibility to access all project information and documentation regardless of time or location and supports the independence from any employee fluctuation. Therefore, it is highly recommended to file all incoming project emails regardless if they are received in a private or the project mailbox.
PIRS enables you to maintain a project specific mailbox. It is not required to work with a project mailbox but it might come in handy e.g. in case some of your customers or suppliers find it inconvenient to have to address their correspondence to various different recipients throughout the course of a project and prefer to send it to a general project email address.